Beyond Scripting... Professional Programming for the Web.

Licensing

Do the software licenses expire if the LPA membership lapses?

No, the software does not expire, but you will no longer receive any free upgrades or new products that are released.

I am an LPA Premiere Member. When I renew my current membership, do I get a whole new set of licenses?

No, you will not receive a new set of licenses. Your renewal ensures that all of your existing benefits will continue, including free upgrades and free licenses of new products as we release them.

What about a company license? We have 4 Lasso Developers...

You can buy one Premiere Membership and three Affiliate Memberships. This will provide one set of software licenses, but allow all four developers to access the features of the LPA, participate on LPA Talk, etc. You can purchase additional copies of Lasso Studio or other Lasso products using a 10% discount.

Do I get a license for each platform too?

No. We include one license of each product. You can choose the platform you would like that product to run on. However, please note that our free Lasso Developer can also be used for local development.

General

What if I want to add developers, employees, or co-workers to my LPA Premiere or Affiliate membership, but don't need the additional licenses?

You can add up to five Associates under your LPA Premiere or Affiliate account. See the LPA Pricing page for more details.

What are the renewal guidelines for Associates?

An Associate account is valid for one year from the date of purchase. If, during that time, the primary LPA account lapses, the Associate account will remain active until the end of it's annual term. An Associate account with an expired primary LPA account is not renewable, nor do the primary LPA account benefits or licenses transfer over to the Associate account.

Priority Email Support

What kind of technical support do LPA members receive?

LPA members will receive unlimited Basic Technical Support. The response time for a properly reported incident is usually one business day. (9am-5pm, EST.)

All email messages from LPA members are given priority by the support department. You will be provided with an LPA-only email address for the support department.

What if I want Priority Technical Support?

A Priority Technical Support plan can be purchased at a discounted price for LPA members. The response time for a properly reported incident is usually 3 business hours. (9am-5pm, EST.)